Reviews – Boarding Up Hemel Hempstead
When you need boarding up in Hemel Hempstead, it’s usually because something has gone wrong—burglary damage, a smashed window, storm impact, or a shopfront that can’t be left exposed overnight. At that point you don’t need big promises; you need someone who turns up, makes safe, and secures the property properly.
Below are examples of the kind of feedback we regularly receive from customers across the HP postcode area (HP1–HP27). We’re fully insured, have DBS-checked technicians, and we’ve been trading for 10+ years—but the most useful proof is how we work in the real world: clear communication, practical solutions, and proper documentation for your insurer.
Need help now? For emergency boarding up and urgent call-outs, call 01442 502 589.
A note about these reviews (and what you can expect)
Every property and situation is different. A ground-floor smashed window in a lived-in home is not the same as a vacant unit with repeated vandalism, and a damaged shopfront often needs a different approach again. What should stay consistent is the service:
- A calm, professional response—especially out of hours
- Practical advice on the phone (what to do, what not to touch, how to stay safe)
- Correct materials and fixings for the opening (not “one-size-fits-all”)
- A clear summary of the work completed, with photos if required
- An itemised invoice and work statement suitable for insurance claims
If you’re looking for an urgent call-out page, see emergency boarding up. For general “how it works” information, what is boarding up is a good starting point.
Customer reviews from Hemel Hempstead & the HP area
“Called late evening after a break-in – they secured the window and explained everything”
After a burglary we needed to board up a broken window the same night. The person on the phone was calm and told us what to do while we waited. The technician turned up, checked the frame wasn’t dangerously loose, and then boarded it properly with solid fixings. We got photos and an invoice the next day for the insurer.
— Homeowner, HP1
“Shopfront boarded up after vandalism – quick, tidy and professional”
Our front glass was smashed and we couldn’t leave it open. They came out and got the shopfront boarded up securely. What I appreciated most was that it was neat and didn’t block everything—we could still manage access safely. The work area was left tidy and we received paperwork for the insurance claim.
— Shop manager, HP2
“Out of hours help that felt safe and organised”
We had damage to a door and needed to board up the door urgently. The technician arrived, showed ID, explained what they were going to do and why, and then got on with it. The anti-tamper fixings were reassuring because the building was empty overnight.
— Landlord, HP3
“Clear options given when the frame was damaged”
A window frame was splintered, so I was worried the whole thing would fall apart. They inspected first and explained the safest method. They didn’t rush into drilling until we understood the options. It was handled professionally and we felt in control of what was happening.
— Resident, HP4
“Good communication for a managed property”
We manage multiple sites, so we need updates and documentation. They called when they were en route, sent time-stamped photos after the property was secured, and the invoice was itemised. It made reporting and insurance admin much easier.
— Facilities contact, HP5
“Storm damage made safe the same day”
High winds caused damage and we had an exposed opening that couldn’t wait. They attended, made safe, and boarded the vulnerable area to keep weather and opportunists out. Straightforward service and clear advice on what to do next.
— Homeowner, HP6
“Vacant property secured properly (not just a quick patch)”
We needed temporary boarding for a void property and wanted it done in a way that would actually deter repeat issues. They talked us through stronger options and used secure fixings. The end result looked robust and gave us peace of mind.
— Property manager, HP7
“Polite, respectful technicians”
It’s stressful having strangers in your space after an incident. The team were polite, worked efficiently, and explained what they were doing. They treated the property with care and didn’t leave any mess behind.
— Tenant, HP8
What customers often mention (and why it matters)
When people leave reviews after 24/7 boarding up call-outs, the comments tend to cluster around a few practical points:
- Being reachable out of hours: if you’re stood in the cold with a broken pane, you need a human being on the phone.
- A secure result: boarding should be fixed in a way that can’t be easily removed from outside (anti-tamper fixings matter).
- The right material choice: heavier-duty boards for larger openings; appropriate thickness for smaller windows; correct treatment for external exposure.
- Good documentation: insurers often ask for photos and a written description of the damage and temporary works.
If you’d like to understand methods in more detail, you can also read about window boarding in Hemel Hempstead and door boarding.
How we handle feedback (including problems)
We aim to get it right first time, but we’re also realistic: access issues, structural damage, or unsafe conditions can complicate a job. If something doesn’t look right after we’ve left—e.g., you notice the frame has shifted, or you need additional access arrangements—contact us and we’ll talk it through.
We won’t pretend every scenario has an instant fix. If the surrounding structure is too damaged for non-destructive methods, we’ll explain the options before proceeding, and we’ll be clear about what’s achievable as a temporary measure versus what needs a follow-on repair.
For help with documentation and what insurers typically expect, see insurance claims.
Want to leave a review?
If we’ve secured your property in Hemel Hempstead or anywhere in the HP area, your feedback helps others make a confident decision during a stressful time. The most helpful reviews mention:
- What happened (e.g., smashed window, forced door, storm damage)
- Whether it was out of hours
- What we did to secure the property
- Whether photos/invoices helped with your insurer
To send feedback or request copies of your job paperwork, email info@boarding-up-hemel-hempstead.co.uk or use the contact page.
Reviews FAQs
Do you cover the whole HP postcode area?
Yes—our coverage includes HP1–HP27. If you’re unsure whether your exact location is covered, call and we’ll confirm and give you a realistic ETA based on current workload. For an overview, see areas we cover.
Are your boarding-up technicians vetted?
Our technicians are DBS-checked, and we’re fully insured. If you need supplier details for a facilities log or landlord file, ask when booking.
Can you help if my shop window is smashed at night?
Yes. If you need to board up a broken window or have your shopfront boarded up out of hours, call us and we’ll prioritise urgent jobs. You can read more about shopfront boarding.
Will I get documentation for my insurer?
We can provide the kind of paperwork insurers typically request: an itemised invoice, a description of temporary works, and photos where needed. We’re not loss adjusters, but we’ll help you keep things clear. More guidance is on our insurance claims page.
Do you guarantee an arrival time for emergency boarding up?
We don’t guarantee fixed response times—traffic, access, and ongoing emergencies can affect attendance. We do prioritise urgent calls, and when you call we’ll give you the most realistic ETA we can.
What if the door can’t be secured with standard boarding?
If a door is severely damaged or the property is high-risk, we may recommend stronger temporary security (depending on what’s suitable for the opening and how long it needs to remain secure). See door boarding for the approaches we use.
Is boarding up a permanent repair?
No—boarding is a temporary security and safety measure designed to make the property secure until glazing/door repairs can be completed. If you want a plain-English overview, read what is boarding up.
Ready to get your property secured?
If you need emergency help or want to arrange planned boarding, we’re here.
Need help now? Call 01442 502 589 for immediate assistance.
Or email info@boarding-up-hemel-hempstead.co.uk.
